Sales service

The tranquillity of a service tailor made for you!

The Masterwood working centers are present in almost 120 countries in small craft companies as well as in big industrial complexes.The great experience of Masterwood's after sales service supplies all over the world a competent and reliable after sales service.

Thanks to a computerized system, each machine is registered including all information related to machine’s parameters, configuration details and software installed. 

Each machine is provided with an ethernet card dedicated to internet connection, enabling the tele remote assistance. at the after sales service the internet connection enables a remote intervention granting an immediate solution to eventual problems on programmes, operating systems, hardware configurations, software updates and minimizes downtime costs.