{"id":1302,"date":"2025-10-22T17:34:16","date_gmt":"2025-10-22T15:34:16","guid":{"rendered":"https:\/\/www.masterwood.com\/pezzi-di-ricambio\/"},"modified":"2026-10-05T14:16:38","modified_gmt":"2026-10-05T12:16:38","slug":"spare-parts","status":"publish","type":"page","link":"https:\/\/www.masterwood.com\/en\/spare-parts\/","title":{"rendered":"Original spare parts and direct support Masterwood"},"content":{"rendered":"\n<p>To maintain performance and reliability over time, it is essential to <strong>use the correct parts that are compatible with Masterwood machinery.<\/strong> With this service, you can order genuine parts for your machine directly from us, with the <strong>support of a dedicated office<\/strong>. <\/p>\n\n\n\n<p>Masterwood has a <strong>large spare parts warehouse at its Rimini headquarters<\/strong>, thanks to which it is able, for most requests, to prepare, pack and <strong>ship parts quickly.<\/strong> In the case of specific components or those related to particular configurations, supplies are managed efficiently to ensure the correct spare parts are delivered as quickly as possible. <\/p>\n\n\n\n<p>Due to the availability of a large stock of spare parts, <strong>we are able to ship replacement parts all over the world<\/strong>, so that we can satisfy international customers as well.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Spare parts service contacts<\/h2>\n\n\n\n<p>Our parts service is at your disposal to ensure maximum longevity and reliability for your machinery through the use of genuine parts. You can submit your request or check the availability of parts through the following channels: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Telephone:<\/strong> call <strong>+39 0541 745211<\/strong> by pressing <strong>2<\/strong> to talk to the parts office.<\/li>\n\n\n\n<li><strong>Email:<\/strong> write to the address <strong><a href=\"mailto:ricambi@masterwood.com\"><\/a><strong><a href=\"mailto:spareparts@masterwood.com\" target=\"_blank\" rel=\"noreferrer noopener\">spareparts@masterwood.com<\/a><\/strong><\/strong> indicating model and serial number of the machinery.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-full-primary-custom\"><a class=\"wp-block-button__link wp-element-button\" href=\"#richiesta-info\">send request for a replacement<\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:5rem;margin-bottom:5rem\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">Do you have questions about replacement parts?<\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<ul class=\"rank-math-list \">\n<li id=\"faq-question-1769606737323\" class=\"rank-math-list-item\">\n<div class=\"rank-math-question \">Do you have spare parts in stock?<\/div>\n<div class=\"rank-math-answer \">\n\n<p>We have a large stock at our Rimini location. For most requests we can prepare and ship moderately quickly. For specific components or particular machines, we handle dedicated procurement.  <\/p>\n\n<\/div>\n<\/li>\n<li id=\"faq-question-1769606750508\" class=\"rank-math-list-item\">\n<div class=\"rank-math-question \">Do you also ship spare parts overseas?<\/div>\n<div class=\"rank-math-answer \">\n\n<p>Yes, we ship worldwide. Times vary based on component availability and destination. <\/p>\n\n<\/div>\n<\/li>\n<li id=\"faq-question-1769606827579\" class=\"rank-math-list-item\">\n<div class=\"rank-math-question \">What information is needed to order a replacement?<\/div>\n<div class=\"rank-math-answer \">\n\n<p>We recommend providing machine model, serial number, part description and, if possible, photos and\/or part number.<\/p>\n\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>To maintain performance and reliability over time, it is essential to use the correct parts that are compatible with Masterwood machinery. With this service, you can order genuine parts for your machine directly from us, with the support of a dedicated office. Masterwood has a large spare parts warehouse at its Rimini headquarters, thanks to [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"template.service.php","meta":{"_acf_changed":false},"class_list":["post-1302","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.masterwood.com\/en\/wp-json\/wp\/v2\/pages\/1302","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.masterwood.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.masterwood.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.masterwood.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.masterwood.com\/en\/wp-json\/wp\/v2\/comments?post=1302"}],"version-history":[{"count":0,"href":"https:\/\/www.masterwood.com\/en\/wp-json\/wp\/v2\/pages\/1302\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.masterwood.com\/en\/wp-json\/wp\/v2\/media?parent=1302"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}